Bonnie is always so clear in her communication both individually and as a team. I love that jobs are communicated on a daily basis and if you have the availability you can opt in to work. I love that each family and the babysitter always get a copy of the terms and conditions of the booking along with the babysitter’s video message. It has been relayed to me on more than one occasion by the parents that they love watching the video messages and showing the kids so their family are comfortable before meeting their babysitter